Refund policy

Refunds & Returns

At Destiny Wedding Boutique, we want every bride to feel confident in her purchase. Please review our return policy carefully.

Return Window Customers must notify us of any return intention within 14 days of receiving their order by contacting us at contact@destinyweddingboutique.com.

Condition of Items To be eligible for a return, items must be:

Unworn, unwashed, and undamaged
With all original tags attached
Returned within 14 days of the initial notification

Resolution Options We offer the following resolutions for approved returns:

Exchange — replacement of the same item (e.g., different size)
Store Credit — issued to your Destiny Wedding Boutique account for use on a future purchase

We do not issue refunds to the original payment method except in cases of damaged or defective items (see below).

Damaged or Defective Items Claims for damaged or defective items must be submitted within 5 days of delivery with photos sent to contact@destinyweddingboutique.com. Approved claims may be eligible for a refund to the original payment method.

Return Shipping Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method.

Non-Returnable Items